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During a recent webinar I posed the question about what was troubling people most about their management system internal audit programme. One of the top answers was that people were looking for a fresh approach to auditing.
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New Zealand Organisation for Quality Board Chair, Dan Forsman interviews past Development Director Michael Voss. During the interview Dan asks Michael a range of questions including,
Listen to the 20-minute interview Who thought that the Criteria for Performance Excellence Baldrige Awards were just for the US17/6/2016 I have just returned from training the evaluators and team leaders for the 2016 Fiji Business Excellence Awards. Many of the 100 evaluators involved in the week long training have over 10 years’ experience – impressive for such a small nation. Also there has been a record 25 applicants for this year. Well done Fiji!  We wish them all the best as they begin their evaluation process. The Awards Celebration is on 5 November 2016.
It turns out that 40% of our daily behaviour is based on habits. Accepted wisdom is that it takes 21 days to form a new habit or get rid of an old one. This is based on research that was done by NASA some years back while training astronauts. More recent research suggests that the time it takes to form a habit in the more general population varies with different people.
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AuthorMichael posts on topics relating to organisational growth and excellence 
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