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A Compliance Mindset Only Leads To Mediocrity

28/11/2015

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I read with interest John Barr's Q-NewZ article (October 2015 pp7-8) in which he laments the stifling of quality and improvement in New Zealand during the 1990s by the quality movement, ISO 9001 and audits. Like John at Temuka Pottery, I was at PEC at the time and we were also one of the early adopters of the coveted ISO 9001 certificate. It was a great time for quality which was actively encouraged by central government. NZ along with Australia and the United Kingdom were among the highest in world-wide growth of ISO 9001 certifications at the time. So what went wrong? 

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Audit or Assessment ?

13/11/2015

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The 8 significant differences between internal audit against a standard, and assessment against a best practice 'ideal'...
Understand the differences so you know when to apply these powerful tools in your business.
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  • HOME
    • ABOUT MICHAEL
  • SUMMIT PROGRAMME
    • FITNESS ASSESSMENT
    • ADVANCE
    • BASE CAMP >
      • CASE STUDY BASE CAMP
  • BLOG
  • CONSULTING
    • BOARD AND ADVISORY SERVICES
    • INTEGRATED MANAGEMENT SYSTEM BUILDER
    • AUDITING MANAGEMENT SYSTEMS
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    • STRATEGY AND ACTION PLANNING
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  • Privacy